Mandatory Disclosures

1. Basic display of SB details

Stock broker basic details
Stock broker Name	Registration Number	Registered Address	Corporate Office Address Corporate Office Address	Contact Number	Email Id
ZEPHYR FINANCIAL PUBLISHERS PRIVATE LIMITED	INZ000313336	Flat No. 502, Chaitanyapuri Society, SN 12, Behind Kothrud Stand, Dahanukar Colony, Kothrud, Pune City, Pune - 411038, Maharashtra, India	Office No. 9 & 11, Third Floor, AWFIS Baner Business Bay, S No 52, Pashan - Sus Rd, behind Audi, off Bengaluru - Mumbai Highway, Baner, Pune, Maharashtra 411045	9920659677	[email protected]

2. Escalation Matrix

Escalation matrix — contact persons and details
Details Of	Contact Person	Address	Contact No	Email Id
Head of Customer care	Neelima A P	Office No. 9 & 11, Third Floor, AWFIS Baner Business Bay, S No 52, Pashan - Sus Rd, behind Audi, off Bengaluru - Mumbai Highway, Baner, Pune, Maharashtra 411045	9920659677	[email protected]
Compliance officer	Amarnath Kundu	-	9920659677	[email protected]
CEO	Arjun Parthasarathy		9920659677	[email protected]

3. Name and contact details of all key personnel including compliance officer

Key personnel names and contact details
S.No	Name of the Individual	Designation	Mobile No	Email Id
1.	C S Swaminathan	Director	9920659677	[email protected]
2.	Vitthal Kulkarni	CTO	9920659677	[email protected]
3.	Arjun Parthasarathy	CEO	9920659677	[email protected]
4.	Amarnath Kundu	Compliance office	9920659677	[email protected]
5.	Neelima A P	Head-Customer Care/Compliance officer	9920659677	[email protected]

4. Details of authorised persons

Authorised persons details
S. No	Name	Code (Exchange wise)	Constitution	Status (approved / cancelled)	Address	City	State	PIN	Terminal details (exchange wise)
									Terminal allotted (Y/N)	No of terminals

5. List of Authorised Persons (AP) Cancelled by Members on Account of Disciplinary Reasons

N. A.

6. Step by step account opening procedure with INRBonds.com

Customer visits https://www.inrbonds.com/signup.
Customer provides name, mobile number and email address.
Customer receives OTP on mobile for verification.
Customer receives email to activate account.
Customer completes KYC process as defined by regulator and exchanges.
Customers can login to view bonds and proceed with transactions.

7. Process for Complaints and Resolution

All complaints can be addressed to [email protected]. To track a complaint, please send an email from your registered email address to[email protected]. We will update you on the status of your complaint within 24 hours.

8. Investor Complaints Data

Data for every month ending

Investor complaints data by source
Sr.No	Received from	Carried forward from previous month	Received during the month	Total Pending	Resolved*	Pending at the end of the month**		Average Resolution time* (in days)
Sr.No	Received from	Carried forward from previous month	Received during the month	Total Pending	Resolved*	Pending for less than 3 months	Pending for more than 3 months	Average Resolution time* (in days)
1	Directly from Investors	-	-	-	-	-	-	-
2	SEBI (SCORES)	-	-	-	-	-	-	-
3	Stock Exchanges	-	-	-	-	-	-	-
4	Other Sources (if any)	-	-	-	-	-	-	-
	Grand Total	-	-	-	-	-	-	-

Trend of monthly disposal of complaints

Trend of monthly disposal of complaints
Sr. No	Month	Carried forward from previous month	Received	Resolved*	Pending**
1	Jan-2024	-	-	-	-
2	Feb-2024	-	-	-	-
3	Mar-2024	-	-	-	-
4	Apr-2024	-	-	-	-
5	May-2024	-	-	-	-
6	June-2024	-	-	-	-
7	July-2024	-	-	-	-
8	Aug-2024	-	-	-	-
9	Sept-2024	-	-	-	-
10	Oct-2024	-	-	-	-
11	Nov-2024	-	-	-	-
12	Dec-2024	-	-	-	-
13	Jan-2025	-	-	-	-
14	Feb-2025	-	-	-	-
15	Mar-2025	-	-	-	-
16	Apr-2025	-	-	-	-
17	May-2025	-	-	-	-
18	June-2025	-	-	-	-
19	July-2025	-	-	-	-
20	Aug-2025	-	-	-	-
21	Sept-2025	-	-	-	-
22	Oct-2025	-	-	-	-
23	Nov-2025	-	-	-	-
24	Dec-2025	-	-	-	-
25	Jan-2026	-	-	-	-
26	Feb-2026	-	-	-	-
27	Mar-2026	-	-	-	-
28	Apr-2026	-	-	-	-
29	May-2026	-	-	-	-
30	June-2026	-	-	-	-
31	July-2026	-	-	-	-
32	Aug-2026	-	-	-	-
33	Sept-2026	-	-	-	-
	Grand Total	-	-	-	-

Trend of annual disposal of complaints

Trend of annual disposal of complaints
Sr. No	Year	Carried forward from previous year	Received during the year	Resolved during the year	Pending at the end of the year
1	2023-24	-	-	-	-
2	2024-25	-	-	-	-
3	2025-26	-	-	-	-
	Grand Total	-	-	-	-

9. For account closure:

please mail us at [email protected] if you wish to close your account with us.